NDIS Support Coordination
For many Australians accessing the National Disability Insurance Scheme (NDIS) for the first time, the journey from initial eligibility to support service implementation can be a daunting and confusing one.
An NDIS coordinator can be a great asset in helping you understand the scheme, in finding the services you need and in showing you how you can coordinate your own supports independently.
What is NDIS Support Coordination?
NDIS Support Coordination helps you to make the best use of your supports in your NDIS plan.
Support Coordination is a new function within the NDIS that is designed to help you:
● Understand and know how to use your NDIS plan to pursue your goals
● Connect to NDIS providers, community, mainstream and other government services
● Build confidence and skills to using and coordinating your supports
|TIP – Because Support Coordination is complex and not an automatic part of every funding package, you should consider requesting it during your planning meeting with your NDIS Local Area Coordinator (LAC).|
Why is having an NDIS Support Coordinator important?
A Support Coordinator is a person who understands the service system and has experience in making sure people get the most out of their NDIS funding package. They can: ● Link you with services you need ● Monitor your budget and support you in implementing your plan ● Suggest services you may have not previously thought about ● Help you build a care team for yourself or the person you are caring for ● Support you during a plan review process ● Show you how to use the online portal ● Assist you with various assessment and service referrals ● Make sure you are in control of choosing your supports
What levels of NDIS Support Coordination are there?
There are three levels of support coordination that can be included in your plan:
- Support connection – To help you connect with informal, community and funded supports
- Support Coordination – To help build your skills in understanding and using your plan
- NDIS Specialist Support Coordination – Is for people whose situations are more complex and who need more intensive support
Support Coordinators can work with you to focus on a specific goal in your NDIS plan (like finding suitable housing and living supports).
When should I start thinking about my support plan goals?
Because you are in control of choosing who your support coordinator is, it is very important to think about the goals and needs you would like to work on early. Once you are clear about these things, you can then use your Support Coordination funding to identify and select someone who has the skills, knowledge and experience to meet your specific needs.
How is NDIS support coordination included in my plan?
Your funding is based on what is ‘reasonable and necessary’ to pursue your goals, in addition to the support provided by family, friends, and other community and government services.
Where reasonable and necessary, Support Coordination will be included in the Capacity Building budget. This is a fixed amount for a Support Coordinator to help you move towards a self managed NDIS plan.
If your plan describes the level of Support Coordination funded, you can only purchase this level of support. If your plan does not describe the level of Support Coordination funded, you can choose to purchase the level of support coordination that suits your needs.
When should I first request Support Coordination?
Because Support Coordination is complex and not an automatic part of every funding package, you should consider requesting it during your first planning meeting with your NDIS Local Area Coordinator (LAC).
Finding the right NDIS Support Coordinator for me.
Assuming you have been approved to receive Support Coordination funding, the next step is to take the time to choose the best coordinator for you.
At Enable All, we strongly encourage that we meet first and have a conversation about the supports you need. This meeting can be over the phone, online or face-to-face, whichever you choose.
|TIP – You may like to come up with some questions that will help you get to know us better. You may also like to bring a trusted family member or friend to our first meeting so that they can help you collect all the information and afterwards, help you decide if your Enable All Support Coordinator is a good fit for you.|
What questions might you ask of me at our first meeting?
To help guide our first meeting, we will ask you some questions to help us get to know you and the kind of assistance you need. These questions could include: ● Tell us about a day in your life. What are some of the things you like to do? ● What are some of the things you would like to start doing / achieve? ● Would these be things you’d like to write into your support plan? ● Have you had a Support Coordinator or Case Manager before? What other services have you worked with in the past? ● What was it about them that was good / not so good? ● How can we make sure you are happy with the supports you receive from Enable All? ● How would you like us to contact you about your plan? ● What can we do to make sure you can tell us if you are not happy with a service? ● What help do you think you will need to learn how to manage your service plan?
Call Enable All Today.
At Enable All, we believe that Support Coordination is very important to the success of your plan and the development of your ability to coordinate your own supports.
Our professional Support Coordinators are ready to help you think about the services and supports you will need to help you reach your goals.
Make a time to meet with us and hear how we can help.